Based on discussions with volunteering organizers, staff managers and volunteers, we’ve understood that volunteering organizations sector needs a software that is capable, collaborative, mobile, efficient, flexible and scalable.
Workforce Management Software for Volunteering
At the very least, any software you use must be able to handle your needs. WorkAxle covers all event-related tasks such as scheduling employees/volunteers, communicating with them, gathering employee/volunteer availabilities, managing shift change requests (i.e shift trades, shift covers, time-off requests), task management and more.
In addition, the platform is completely cloud-based, so you can maintain a safe, electronic record of everything, accessible at anytime and from anywhere.
Working with volunteers, especially at large events, requires a great deal of collaboration and coordination. Event organizers, planners and volunteers need to be able to communicate with each other in the time leading up to the event, as well as during the event itself.
WorkAxle allows you and your employees/volunteers to communicate with each other through any one of its available channels: desktop, tablets and smartphones (iOS and Android). Chat in public or private channels or through WorkAxle’s video conferencing feature at anytime and from anywhere.
Many volunteering organizations are unaware of the losses that come with using outdated and inefficient technology. Sadly, many are unconcerned because these losses are often viewed as “the inevitable costs of doing business”. Here’s a reality check: you do NOT need to accept these costs, there IS an alternative.
WorkAxle was built for quality and efficiency. It was created using the most recent technology, and designed to drastically reduce the amount of time and money you spend on administrative tasks every week.
In WorkAxle, all of your managerial tasks are fully or semi-automated; making and updating your schedule, managing employee shift change requests (i.e. time-off requests, shift trade and shift cover requests, etc.), gathering and storing key data points, calculating labor costs, gathering availabilities, creating and validating timecards, processing payroll and others.
We’re aware that there are multiple variables involved in planning, hosting and executing a volunteering event. We’re also aware that the world is changing rapidly: changing social, technological and economic trends are felt everywhere and they’re affecting you. What happens when your needs eventually change?
You need a software that can adapt to your needs, and respond quickly. This is why WorkAxle houses a team of engineers solely dedicated to improving the platform based on your feedback; the platform can easily be reshaped in accordance with your needs.
In addition, our open API allows for quick and inexpensive integrations with third-party tools if need be.
At WorkAxle, we understand that volunteering organizations present certain staffing complexities: teams of employees/volunteers of variable sizes, a mix of part-time, full-time, seasonal, remote and on-site employees/volunteers, employees/volunteers of different specializations, etc.
This is why WorkAxle was designed to allow you to segment your schedules by location, department and/or role, and to segment your employees/volunteers by specific categories. When scheduling volunteers for an event, you can filter them by location, availability, department, role and tags. Tags are any characteristics you deem relevant; these may include skills, certifications, level of experience, qualities, spoken languages and others.
With WorkAxle, you can schedule with a high amount of detail and specificity.
Teams of employees/volunteers working on-site and off-site at different times requires you and your staff to be able to function remotely.
With WorkAxle, employees/volunteers have everything they need on their phones; they can receive their allotted hours, make shift changes themselves (i.e. upon your approval), communicate, set their availabilities and more. They can also receive any tasks, documents, reminders or any other relevant information you send them.
Another way WorkAxle helps you cut costs is through intelligent decision-making (i.e. decisions based on data). WorkAxle helps you accomplish this through real-time data tracking, forecasting and automatic suggestion.
Real-Time Data Tracking
WorkAxle allows you to keep track of all the most important business statistics: hours worked (scheduled and actual), labor costs (estimated and actual), sales, budgets, event and weather analytics, and more. No more overtime fees!
WorkAxle allows you to store your past data, so that you can make better decisions about the future. Want to know how many employees you should schedule for a specific event? Go look at the data from similar events in the past!
WorkAxle shows you the evolution of your labor costs (targeted vs. estimated) as you schedule your employees, so that you can always be within your desired labor range.
We understand that volunteering organizations must be able to accommodate variable staff sizes. That’s why WorkAxle was built with multi-location and multi-employee/volunteer functionality.
Overall, WorkAxle was designed to save you, your staff and your volunteers time while making your lives easier. This way, you can focus on what’s most important: accomplishing your mission.